38 Grand Ave South,
Cambridge ON N1S 2L6
519-841-3075 (text preferred)
HOURS **Open By Appointment Only**
Friday: 9:30am-5pm or 9:30-7 alternating
Saturday: 9am-3pm alternate weeks
Click the 'Book An Appointment' link above to book an appointment.
Building is located between Hood and St. Andrew's streets and is white/gray and stone. The entrance faces the parking lot.
Schedule your appointments in advance to secure the day and time that is most convenient for you
Full sets require a 50% deposit via credit card to book online. If you require an alternate method of payment in order to book, contact us. Balance of payment due at the time of service
First time clients, please arrive 5 minutes early to fill out a Client Consent form
If you are more than 15 minutes late, it is possible that your appointment will be rescheduled and a fee may apply. If we are able to keep your appointment, it will end at the specified time with payment due in full
24 hours notice to reschedule or cancel your appointment is required
Late cancellation will result in an invoice for 50% of the service cost or loss of your deposit
Rescheduling on the day of your appointment will result in a $20 fee added to your service
You must call, text or message to cancel or reschedule late, you cannot make changes online the day of your appointment
First no-show: Free pass because we understand things happen
Subsequent no-show: results in loss of deposit and an invoice for the remainder of the service cost (or full service cost if a deposit was not required). You will be asked to pay in full to secure any additional appointment times
Unfortunately, due to the length and nature of this service, Sublime Lash Studio does not allow children to attend appointments with their parent. Thank you for your understanding on this matter.
Sublime Lash Studio stands by their work! It is very important that you are happy with your lash investment. If you are not satisfied with your lashes or would like to make a change to your set, give us the opportunity to make things right. Receive a 30 minute complimentary fill by contacting us within 48 hours of your initial appointment
All services are non-refundable. If you have an allergic reaction that can be directly related to the application of the lash extensions, Sublime Lash Studio would be happy to remove the lashes free of charge but no refund will be provided